Customer Success Manager

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Pharmacy or healthcare experience helpful.

Responsibilities

• Own overall relationship with assigned clients
• Ensure retention and satisfaction of all assigned clients
• Aid clients in achieving their goals

Qualifications

• Bachelor's degree or equivalent experience
• Experience in customer success
• Strong written and verbal communication skills
• Detail oriented and analytical
• Demonstrated ability to increase customer satisfaction
• Customer Satisfaction and Customer Retention skills
• Relationship Building skills to foster strong partnerships
• Experience in Customer Service within the healthcare industry is a plus
• Excellent communication and interpersonal skills
• Bachelor's degree in Business Administration, Healthcare Management, or related field

Seniority level Entry level

Employment type Full-time

Job function Business Development, Customer Service, and Project Management

Industries Software Development, IT System Training and Support, and Professional Training and Coaching