Insurance Agent - Milepost Insurance Agency

Company:

As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and �large company� benefits, in addition to an exciting, friendly, �small company� atmosphere.

A Brief Overview

Specializes in commercial auto insurance sales through inbound customer service, delivering expert guidance to both existing policyholders and potential clients. Evaluates risk factors and relays appropriate pricing, policy terms, and conditions aligned with company underwriting guidelines. Provides comprehensive support by addressing coverage inquiries, billing concerns, and payment questions. Skillfully presents insurance solutions and directly secures sales by offering competitive pricing options to customers.

What will you do?

• QUOTING: Identifies proper coverage structure for risk, delivers price options and closes sales directly with the customer. Prepare quotes for customers within underwriting guidelines or with proper referral approval, as appropriate. Explains commercial coverage to customers.
• BILLING SUPPORT: Assists customer through the process of purchasing a policy using various billing options. Answers questions for potential customers and policyholders regarding billing, making electronic payments on-line at the insuredâÂ?Â?s request, setting up recurring EFT and credit card transactions for the account, responding to customer service inquiries and answering all other questions.
• UNDERWRITING ACTIVITIES: Serves as agent delivering excellent customer service to policyholders and prospective insureds specializing in inbound sales of commercial auto insurance. Identifies and evaluates risks, prices, and determines policy terms and conditions in accordance with Company guidelines to avoid adverse selection. Determines proper classification of risks and uses company software to rate risks, requesting additional information, as necessary. Works with Company underwriter to handle endorsement requests and provide pricing to the customer.
• THIRD PARTY DATA: Utilizes third party tools, data, and services to enable better underwriting decisions, improve accuracy of rating/exposure information, and produce better underwriting results.

What are we looking for:

• Bachelor degree or equivalent work experience
• Experience in customer-facing role, preferably in financial services, healthcare, or other regulated industry.
• Excellent customer service skills
• Ability to multi-task
• Basic understanding of Insurance terminology
• Knowledge of basic math

Who would excel in this role?

• A person with ability to provide positive and effective customer service
• Strong attention to detail
• Someone with active listening skills
• Someone who can organize time and resources while handling high priorities
• Someone with superior English, grammar, spelling, punctuation and sentence structure both strong in written and oral communication.
• Someone that enjoys interacting with others and working as part of a team

A comprehensive benefits package is available for regular, full-time employees, including health, vision, dental, life and disability insurance as well as a 401(k) with company match. We also proudly offer 100% upfront tuition reimbursement to regular, full-time employees, to further your education. Our Omaha office boasts a complimentary state-of-the-art, on-site gym, a robust wellness program, low-cost downtown parking, and numerous volunteer and networking opportunities with other emerging professionals.