Warehouse Operations Assistant

A Great Opportunity in a Successful and Growing Company!

Holiday Bright Lights (HBL) has been supplying holiday lighting products for over a decade. As our company evolves each year, we still have our core beliefs of providing quality holiday lighting products – while we continue to innovate products for the future.

HBL is looking for a Warehouse Operations Assistant who will provides the absolute best customer and administrative support in a fast-paced warehouse/office environment. This individual should understand office procedures, be very detailed, possess the ability to communicate effectively, be a problem-solver, and be able to multi-task throughout the day. They must maintain a helpful, professional relationship with customers, suppliers, drivers, co-workers, and seasonal workers.

Responsibilities:

• Work under the direction of the Operations Manager to assist in ensuring operations team meet current and future business requirements
• Coordinate with Warehouse Inventory Specialist to ensure accuracy of inventory levels
• Greet and provide necessary safety instructions to direct individuals such as drivers, vendors, and seasonal workers to the appropriate warehouse areas or personnel
• Assist in the processing of customer pickups by notifying the warehouse team, processing payments and/or coordinating with the customer service team.
• QC and process purchase orders, inventory transfers and inventory adjustments
• Ensure pick tickets are moved from front office to warehouse for timely shipping
• Assist in logistics and PO management
• Coordinate and book domestic and international shipments by selecting appropriate carriers, preparing necessary shipping documentation, ensuring compliance with customs regulations, and tracking deliveries to ensure timely arrival
• Support the receiving process for incoming container shipments by coordinating schedules and verifying documentation
• Manage and process returns by reviewing return requests, verifying product information, coordinating with internal departments and ensuring accurate documentation and timely resolution of returned goods
• May assist warehouse manager with appointments or other administrative projects as requested

Skills/Requirements:

• Associate degree in Business or related field and 6 months previous experience in an operations related role; or High School degree and 2 years previous experience in an operations related role
• Skilled in office management or an administrative role
• Experienced in tracking data
• Dedication to providing great customer service 
• Excellent communication and interpersonal skills, including the ability to speak with all levels of customers, guests, vendors, and team members, both in written and verbal form
• Experience with Sage and Excel preferred
• Great time management, organization, multi-tasking, and prioritization abilities while being committed to excellence
• Keen attention to detail and efficient problem-solving skills
• Robust computer skills with a high proficiency in Excel 
• Proven data entry skills
• Self-starter with a strong work ethic and an eagerness to learn